YAIVA was built around one simple goal:
make every business call feel like it was answered by a real, professional person.
The feedback we receive consistently reflects that focus — natural conversations, calm responses, and callers who feel heard.
Below is early feedback from service-based business owners using YAIVA to handle their phone calls.
“What surprised us most is how human it sounds. Customers ask questions, get real answers, and never question who they’re talking to.”
— Service-Based Business Owner
“We expected callers to notice it wasn’t a real person — but they don’t. The calls sound natural, professional, and smooth.”
— Local Business Owner
“It feels like having someone on our team answering the phone when we can’t get to it. That alone makes a difference.”
— Home Service Business
YAIVA is designed to handle the types of calls service businesses receive every day:
Customers calling with questions
Calls coming in while owners are on jobs
After-hours inquiries
Overflow calls during busy periods
The goal isn’t automation for the sake of automation — it’s making sure every caller is handled properly, even when no one is available to answer the phone.
YAIVA is used by businesses that rely heavily on phone calls, including:
Pest control
HVAC
Plumbing
Auto repair
Other local service professionals
These businesses don’t sit behind desks all day. YAIVA works quietly in the background so their phones still work for them.
As YAIVA continues to grow, this page will be updated with additional customer feedback and real-world experiences.Our focus remains the same:
Natural conversations
Professional call handling
Supporting business owners, not replacing them

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