At YAIVA, our voice agents are more than just technology — they’re part of how our company operates and how businesses experience our service.
Each voice has a specific role, personality, and purpose. Together, they demonstrate how calls can be handled naturally, professionally, and consistently — without customers ever feeling like they’re speaking to a machine.
Samantha is one of the main voices you’ll hear when experiencing YAIVA in action. She’s calm, professional, and conversational — designed to sound like a knowledgeable front-desk assistant who knows how to listen first and respond clearly.
Samantha handles:
Live demo calls
Example customer conversations
Common service-based business questions
Calm call handling during busy or after-hours periods
Many callers speak to Samantha naturally, often thanking her as if she were a real team member — which is exactly the experience YAIVA was built to deliver.
Jessica plays a key role in demonstrating how YAIVA supports businesses during high call volume or when staff are unavailable. Her voice is confident, friendly, and structured — ideal for handling detailed questions and guiding conversations smoothly.
Jessica helps with:
Overflow call handling
Clear, structured customer responses
Professional tone during busy business hours
Demonstrating consistency across calls
She represents how YAIVA can maintain a polished, professional presence even when calls come in back-to-back.
Erin serves a different but equally important role at YAIVA. She acts as our internal voice assistant, helping explain workflows, guide setup conversations, and support how the platform operates behind the scenes.
Erin supports:
Explaining how YAIVA works
Walking through call flows and features
Supporting internal operations and demos
Helping ensure the system runs smoothly
While Erin isn’t customer-facing in the same way, she plays a critical role in making sure everything works the way it should.
Each YAIVA voice agent is carefully designed to:
Sound natural and professional
Respond calmly and clearly
Make callers feel heard and respected
Support business owners, not replace them
The goal isn’t automation for the sake of automation.
The goal is making sure every call is handled the right way.

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