About YAIVA

Built From Real Conversations With Real Business Owners

YAIVA — short for Your AI Voice Assistant — wasn’t created in a boardroom or dreamed up as a trend. It was built over the course of a year and a half, shaped by hundreds of real conversations with small,

service-based business owners. When we asked business owners a simple question —

“What’s the number one issue holding your business back?” the answer was almost always the same:

Handling phone calls.

Missed calls.
Voicemail.
After-hours calls going unanswered.
Calls coming in while they’re on a job, driving, or already helping another customer.

For businesses that rely on phone calls, every missed call means missed revenue, frustrated customers, and lost opportunities. That problem became the foundation for YAIVA.

Why We Built YAIVA

YAIVA was built to help service-based businesses never miss a call, without replacing the human side of their business.

The goal wasn’t to sound robotic or scripted.
The goal was simple:

Make every caller feel like a real, professional person answered the phone.

YAIVA handles incoming calls calmly and naturally, answers common questions, gathers information, and makes sure customers feel heard — even when the business owner or staff can’t get to the phone.

It’s not about replacing people.
It’s about supporting them.

Meet the Voices Behind YAIVA

YAIVA’s voice agents play a key role in how the platform works day to day.

Samantha and Jessica are the primary voices you’ll hear during demos and call examples. They’re designed to sound friendly, professional, and natural — the way a great front-desk assistant would.

Erin serves a different role. Erin is our internal voice assistant, helping explain workflows, guide setup conversations, and support how YAIVA operates behind the scenes.

Each voice has a purpose, and together they help demonstrate how calls can be handled smoothly, clearly, and professionally — without customers ever feeling like they’re talking to a machine.

Built for Service Businesses First

YAIVA was built specifically with home and service-based businesses in mind, including:

Pest control

HVAC

Plumbing

Electrical

Auto repair

Other local service professionals

These businesses don’t sit behind desks all day — they’re out in the field, solving problems. YAIVA works in the background to make sure their phones are still working for them.

A Different Approach

YAIVA also offers a Name Your Price introductory program, created to remove barriers for small businesses that want to try something new without pressure. It’s part of our belief that technology should be accessible, practical, and built around real-world needs — not complicated pricing or long-term commitments upfront.

Our Philosophy

We believe:

Every call deserves a response
Customers want to feel heard
Technology should feel human
Small businesses deserve tools built specifically for how they work