You should know what you're putting in front of your customers. Here are some of the questions business owners ask us most.
That's exactly why we encourage you to talk to the AI yourself. Today's AI Voice technology can carry on a much more natural conversation than the robotic phone systems most people are used to hearing.
No. YAIVA gives your business its own AI Voice Assistant. It can be trained around your business, services, common questions and the information you want collected from callers.
Yes. Your AI can be given information about your business so it can respond to the types of questions your customers commonly ask. What it knows and how it responds can be built around your business.
Yes. When appointment booking is part of your setup, your AI Voice Assistant can collect the caller's information and help move qualified callers into an available appointment.
No. After-hours calls are only one use. Your AI can also help when you're busy, on another call, with a customer, on a job, or simply unable to pick up. How calls are routed depends on the setup you choose for your business.
Your AI should operate within the information and instructions created for your business rather than simply inventing an answer. The conversation can be designed to collect the caller's information and move the request to the appropriate next step when needed.
Yes. Your AI can ask the questions you choose and collect information during the conversation. That can help your business understand who is calling, what they need and what should happen next.
Voice cloning is available with supported YAIVA AI Voice options. That means your AI Voice Assistant may be able to speak using a cloned version of your own voice instead of selecting a standard AI voice. Availability depends on the AI Voice level you choose.
YAIVA AI Voice is billed by the billable minutes you actually use. There is no separate monthly AI Voice subscription fee. Essential is $0.69 per billable minute, Professional is $0.89 per billable minute, and Premium Realtime is $1.19 per billable minute. For example, 10 billable minutes on Essential would cost $6.90, while 100 billable minutes would cost $69.00. One-time setup fees apply separately.
Yes. The one-time AI Voice setup fee is $149. After setup, ongoing AI Voice usage is billed according to the billable-minute rate for the AI level you choose.
Yes. YAIVA can also be set up with an AI conversation widget on your website. That gives website visitors a way to interact with your AI, ask questions, provide information and have a conversation even when you or your staff are not available to respond personally.
The website AI widget has a $149 one-time setup fee. We configure the widget for your business so visitors can interact with your AI directly from your website.
YAIVA provides you with a recording script and instructions. You record the script in a quiet room using an app on your phone and send us the recording. We use that authorized recording to create your cloned AI voice. Allow approximately seven days for the initial voice creation, and then we can make adjustments as needed. Voice cloning is available with compatible YAIVA voice options.
Voice cloning is a $499 one-time setup fee. This is separate from the $149 AI Voice setup fee and the billable AI Voice minutes you use. Voice cloning is available only with compatible voice options and requires authorization to use the voice being cloned.
YAIVA can be configured as part of your business call flow so your AI Voice Assistant can handle calls based on the setup you choose. That can include after-hours coverage or calls you are unable to answer. The exact routing is configured around how you want your business calls handled.
Yes. Your call flow can be set up so you have the opportunity to answer first and YAIVA handles the call when you cannot. It can also be configured for after-hours coverage, depending on how you want your business calls routed.
When call transfer is included in your configuration, YAIVA can be instructed to move appropriate calls to a designated person or number. The transfer rules can be built around the situations you want your AI to recognize.
Yes. Your business changes, and your AI can be updated with new information, instructions, services, frequently asked questions and conversation rules as needed.
Multilingual capability can be configured with supported YAIVA AI Voice options. If your business needs more than one language, we can determine the appropriate voice and AI configuration for the languages you want to support.
Depending on your setup, the information collected during the conversation can be used for follow-up, lead handling and appointment scheduling — so you know why the customer called and what needs to happen next.
Yes — and we think you should. Put the AI to the test yourself. Talk naturally, ask real questions and give it a situation one of your customers might actually call about.
THE BIG DIFFERENCE
Built around your business. Trained around your services. Designed to have the conversations your customers actually need when you can't answer.